An attacker broke into a Venmo website, stole personal information and made a ransom demand, according to a report from CBS News.
The site has been down for nearly a month.
In a statement, the company said that the site had been hacked and it is investigating the breach.
“The company is working closely with law enforcement and cybersecurity teams to determine the exact nature and extent of the breach and the extent of damage.
We are in contact with the authorities and are confident in the security of the Venmo platform and our users’ information,” the statement said.
But the site has not been restored.
The statement also said that it was “investigating reports of unauthorized access to personal information including names, email addresses, credit card numbers and social security numbers.”
“We are working closely to determine how the data breach occurred and the scope of the damage and have reached out to law enforcement, the National Security Agency and other partners to help identify the attackers.
Venmo has had several previous incidents.
In May 2017, the site suffered a “massive, multi-factor authentication” attack that affected more than 600 million people.
Venemos website had a number of security vulnerabilities, including the ability to be hacked through email.